MacDonalds Schoolwear
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Returns Policy


Returns and Exchanges

We understand that sometimes buying on-line means that style and sizes are hard to get right. If you are not satisfied with your new purchase for any reason please contact Macdonalds Childrens Wear on 02 6251 2660 or via

Returns - Any item may be returned for refund, minus postage costs, within 14 days of receipt if in original condition (unworn and unwashed) with proof of purchase. After 14 days a store credit will be given. Please note that for health reasons swimwear, underwear, socks and hosiery can not be returned once purchased.

Exchanges - Can be made any time if in original condition and accompanied with proof of purchase receipt. Exchanges can be made in store or via post with additional postage charges.

Faulty Goods – If a received item is faulty please return it to Macdonalds Childrens Wear where it will be assessed. If the fault is genuine, and not just due to general wear and tear, a replacement or repair will be provided.

To return an item to Macdonalds Childrens Wear please affix postage to your package and send it to the address shown below together with a copy of your proof of purchase and an explanation of your return as well as your  name, address and phone number. 

Macdonalds Childrens Wear

Jamison Plaza

Macquarie ACT 2614